FAQs
Why is important to have healthy vending machines on site?
As designated by the Department of Homeland Security, we are critical essential infrastructure workers conducting a range of operations and services that are typically essential to continued critical infrastructure viability.
We are trained on using proper safety and cleaning standards given by the CDC to stop the spread of COVID-19 and other viruses.
What are some of the features of the machine?
Our machines offer:
- Credit/debit card reader and taking cash and coins.
- Daily remote monitoring, so we know if a product selection is running low.
- The energy-saving mode can be used, so no power is wasted keeping drinks cold overnight if no employees are working.
- Ability to program machines to provide employee discounts (e.g., to reward employees working on weekends).
- SmartCard technology – we can upload/change machine settings quickly
Capability to add Entrée/Side Dish Vendor to a machine for healthy meal options. - Machines comply with the 2012 Americans With Disabilities Act (ADA) guidelines for vending machines.
- Machines are proudly made in the USA.
Does our company have to pay for the machine?
Not a dime. Machines are provided at absolutely NO cost to your business. In fact, not only do we provide the machine, we service and stock it regularly.
Who stocks the machine?
We do. We will monitor, stock, and service the machine as often as necessary. Each of our operators are well trained to ensure that the quality of service provided is far superior to anything you may have experienced before with other machines. We are residents of your community and are, therefore, eager to share our commitment to offering healthy products to your employees/customers.
Can our company choose the products that go into the machine?
Yes – your company can be instrumental in the products that are offered. We believe providing a good variety of healthy products is important to satisfy everyone. We will initially fill the machine with our area’s most popular healthy products. Later, we will meet with you to discuss changes to the selections and your suggestions – and may also offer some free product sampling events.
How often is the machine stocked?
Typically, about once a week. Each machine is equipped with wireless remote monitoring technology, so we know if a product selection is running low. If it is determined that it needs to be serviced more often than once each week, we can set up a more frequent service schedule.
What training have you received?
We have extensive training in several areas – including the machine’s operation and maintenance, nutritional guidelines, product management, inventory control, product sampling, etc. But the main thing is customer service – we are here to serve you and the patrons of the machine. We will provide you with a business card and a label on the machine with our local contact information should you ever need it.
How many machines can you provide to our business – more than one?
This depends on several factors. First, we need to evaluate the volume of foot traffic daily. Next, we need to consider if there is competition from other vending machines located in your business if you have any. If these two factors confirm enough demand for an additional machine, we will be happy to supply one to your business. Some locations, such as large schools, businesses, colleges, etc., may have enough demand for multiple machines.
What types of healthy products will be stocked in the machines?
The healthy products we provide are all national name-brand items. These are the same products you can find on the shelves of your local health food grocers such as Whole Foods, Trader Joe’s, etc. Many of these healthier products are now going mainstream and can be found on the shelves of traditional grocery stores and even convenience stores. Not only do the products we offer provide healthier alternatives, but they also taste great, and people love eating them!
If we have a contract with another vendor, can we still receive a healthy vending machine?
This depends on the specific contract. Many contracts are exclusive to “traditional” vending products (e.g., Snickers, Coke, etc.). Therefore, this doesn’t cause an issue as we can create menu plans of non-competing items for those in a different machine. The reality is that many vending companies claim they can provide healthier options, but very few do.
Do we have to sign an agreement?
We ask that you sign a basic agreement outlining the relationship between your location and us, so everyone is comfortable. This contract has no time commitment. It states that we will keep the machine stocked and maintained.